Lumina CRM
Complete Customer Relationship Management System
Transform your business with our powerful CRM software. Manage leads, track sales, nurture customer relationships, and grow your revenue with intelligent automation and real-time insights.
What is CRM Software?
Customer Relationship Management (CRM) is a technology that helps businesses manage and analyze customer interactions and data throughout the customer lifecycle.
Centralized Customer Data
CRM software stores all customer information in one place - contact details, communication history, purchase records, preferences, and more. This eliminates data silos and gives your team a complete 360-degree view of every customer.
Sales Pipeline Management
Track every deal from initial contact to closing. Visualize your sales process, identify bottlenecks, forecast revenue, and ensure no opportunity falls through the cracks. Move deals through stages with automated workflows.
Automation & Efficiency
Automate repetitive tasks like follow-ups, email sequences, task assignments, and data entry. Free up your team's time to focus on building relationships and closing deals instead of manual administrative work.
Everything You Need to Manage Your Business
Comprehensive tools designed to streamline your operations and boost productivity
Lead Management
Capture leads from multiple sources, assign them to the right team members, track their journey, and convert them into customers. Intelligent lead scoring helps prioritize high-value opportunities.
Sales Pipeline
Visual drag-and-drop pipeline management. Customize stages to match your sales process, track deal progress, set probabilities, and forecast revenue accurately. Get real-time visibility into your sales funnel.
Customer Database
Comprehensive customer profiles with complete interaction history. Store contact information, communication logs, documents, notes, and preferences. Never lose track of important customer details.
Email Integration
Connect Gmail, Outlook, or any email provider. Send and receive emails directly from CRM, track opens and clicks, schedule follow-ups, and maintain complete communication history automatically.
Task & Activity Management
Schedule meetings, set reminders, create tasks, and track all customer-related activities. Automated reminders ensure you never miss a follow-up. Team collaboration made easy.
Analytics & Reports
Powerful reporting dashboard with customizable charts and graphs. Track sales performance, conversion rates, team productivity, revenue trends, and customer insights. Make data-driven decisions.
Enterprise Security
Bank-level encryption, role-based access control, data backup, and compliance with industry standards. Your sensitive business data is protected with enterprise-grade security measures.
Mobile Access
Access your CRM on the go with our fully responsive mobile interface. Works seamlessly on smartphones and tablets. Manage leads, update deals, and respond to customers from anywhere.
Customizable Workflows
Tailor the CRM to your unique business processes. Create custom fields, design workflows, set up automation rules, and integrate with your favorite tools. Make it work the way you work.
How Lumina CRM Works
Get started in minutes and see results immediately
Sign Up & Create Account
Register for your Lumina CRM account in seconds. Choose your plan, set up your company profile, and invite your team members. No credit card required for free trial.
Import Your Data
Import your existing contacts, leads, and customer data using our simple import wizard. Supports CSV, Excel, and other formats. Your data is automatically organized and ready to use.
Customize Your Workspace
Configure your sales pipeline stages, create custom fields, set up automation rules, and personalize the dashboard according to your business needs. Make it yours.
Start Managing Leads
Begin capturing new leads from your website, email, or manual entry. Assign leads to team members, track interactions, and watch them move through your sales pipeline.
Step-by-Step: How Lumina CRM Works
Follow the complete workflow from login to analytics
Start with Your Dashboard
When you log in, you're greeted with a comprehensive dashboard that gives you an instant overview of your business. See key metrics, recent activities, upcoming tasks, and sales performance at a glance. Everything you need to know is right there.
Capture and Organize Leads
All your leads come into one centralized system. Add leads manually, import from spreadsheets, or capture them automatically from your website. Assign leads to team members, add notes, set follow-up reminders, and track every interaction. Never lose a potential customer again.
Move Leads Through Your Pipeline
Convert qualified leads into deals and track them through your custom sales stages. Drag and drop deals between stages, update deal values, set probabilities, and add notes. Visualize your entire sales funnel and see exactly where each deal stands. Forecast revenue with confidence.
Manage Your Customer Database
Once a deal closes, the customer is automatically added to your database. View complete customer profiles with contact information, purchase history, communication logs, documents, and preferences. Every interaction is recorded, so you always have context when talking to customers.
Analyze and Optimize
Review detailed analytics and reports to understand what's working. Track conversion rates, sales velocity, team performance, revenue trends, and customer insights. Identify bottlenecks, optimize your sales process, and make data-driven decisions to grow your business faster.
Access Your CRM Anywhere, Anytime
Benefits of Using Lumina CRM
See how our CRM software can transform your business operations
Increase Sales Revenue
Close more deals and increase revenue by up to 30% with better lead management and sales tracking.
Save Time
Automate repetitive tasks and save 10+ hours per week that you can invest in growing your business.
Better Decision Making
Make data-driven decisions with real-time insights and comprehensive analytics reports.
Improve Team Collaboration
Keep your entire team aligned with shared customer data, notes, and activity tracking.
Enhance Customer Relationships
Build stronger relationships with complete customer history and personalized interactions.
Secure Data Management
Keep your customer data safe with enterprise-grade security and regular backups.
Reduce Costs
Eliminate the need for multiple tools and reduce operational costs significantly.
Scale Your Business
Grow your business without worrying about outgrowing your CRM system.
Who Can Use Lumina CRM?
Ideal for businesses of all sizes across various industries
Small Businesses
Perfect for startups and small businesses looking to organize their customer data and streamline sales processes without breaking the bank.
Sales Teams
Empower your sales team with tools to track leads, manage pipelines, forecast revenue, and close deals faster with better organization.
Customer Support
Provide exceptional customer service with complete interaction history, quick access to customer information, and efficient ticket management.
Marketing Teams
Track campaign performance, manage leads from marketing efforts, analyze conversion rates, and align marketing with sales goals.
E-commerce Businesses
Manage customer orders, track purchase history, send personalized offers, and build long-term customer relationships.
Service Providers
Manage client relationships, track service requests, schedule follow-ups, and maintain detailed service history for better client retention.
Ready to Transform Your Business?
Start using Lumina CRM today and see the difference it makes in managing your customer relationships and growing your sales.
Request a Demo or Get a Quote
Fill out the form below and our team will get back to you within 24 hours
What Sets Lumina Infotech Apart from Other IT Companies?
Discover why businesses in Delhi choose us for their web design, custom software, and digital marketing needs. Learn more about our company and see our work.
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Fast Delivery Time
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Affordable Pricing
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Client-Centric Focus
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Improvement
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Quality Assurance
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Experienced Team